Privacy Policy for Downhill Bicycles

At Downhill Bicycles, we are committed to protecting the privacy and security of our customers and site visitors, including you. This Privacy Policy lays out how we collect, use, and protect your personal information when you use our services or products, or when you interact with us.

Personal Information We Collect

We might collect and process personal data about you when you purchase a bicycle, use our website, sign up for our newsletter, contact our customer service, or interact with us at cycling events. This data may include:

  1. Contact and Identity Information: Such as your name, address, email, phone number, and any other data that helps us keep in touch with you.

  2. Payment Information: That allows us to process your purchase, such as your credit/debit card information.

  3. Technical Information: Including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Use of Your Personal Information

Your personal data may be used to:

  1. Process and deliver your order, handle returns and exchange requests.
  2. Communicate with you about new offers, product updates, and news about Downhill Bicycles.
  3. Improve our products and services by understanding your preferences, behaviors, and interests.
  4. Comply with legal obligations and safety standards.

Sharing Your Information

We will never sell or rent your personal information to third parties for their marketing purposes. We may share data with third parties where it is necessary to process your order, for instance, with shipping providers or payment processors.

Securing Your Information

We have implemented suitable security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, trasmitting information over the internet is not completely secure, so we cannot guarantee the absolute security of your data.

Your Rights

You have the right to access, rectify, or erase your personal information at any time. You also have the right to object to or restrict the processing of your data under certain circumstances.

Updates to This Policy

This policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. The updated policy will be in effect as soon as it is posted on our website.

Contact Us

If you have any questions about this Privacy Policy or your personal data